What our Customers say...
Extremely qualified individuals who really care about their customers and know what they're doing. 10/10 recommend and would use them again.
A wonderful company. Tayler & her team at SERVPRO seriously go over and beyond for the client & job. Tayler explained everything to me so very well and answered all my questions I had. She arranged EVERYTHING! Michael, the person that came and do the cleaning, knew everything and explained everything to me again. He did his job so thoroughly but quickly. Michael was very respectful and nice to me and my husband. The whole company did an amazing job at everything. They are truly an amazing company backed by an amazing owner! Tayler is probably the most sweetest person I have ever spoken to on the phone, even BEFORE she met me, she was STILL sweet, caring and helpful. I truly can not say thank you enough to SERVPRO! AMAZING COMPANY! AMAZING EMPLOYEES! AMAZING SERVICE! You can NOT go wrong making the call to them! They are amazing! & the job is done very well & correctly! A+++++++ company!
I would like to explain to you how wonderful SERVPRO of East Naples has been to me and my family. The team went above and beyond to make us feel taken care of. Tayler called often to check on me and kept me informed about everything that was being done. I would highly recommend SERVPRO of East Naples not only for their impeccable work but for their kindness and gentleness in helping us in this crisis. I would highly recommend them to anyone whether it be flood fire or any other catastrophe. SERVPRO deserves a five star rating because they’re a very caring company. I cannot express my gratitude enough for the kindness and gentleness of this team!
Taylor's service was amazing! She was very helpful and seems dedicated!
Great team, professional service, couldn’t have hoped for better. These are the guys to call in an emergency!
Excellent service and communication! You guys did an awesome job!!!
Highly recommend! The entire crew that came to our house was professional, hardworking, and thorough.
We used SERVPRO for a post-remodel clean up and I can’t recommend them enough. They got the construction dust out of everything, even the places unseen! They have great service and attentive employees.
The staff was professional. They did an excellent job with the interior of the house.
We needed our rugs cleaned that had pet stains and didn’t think the rugs could be salvaged. The rugs not only look brand new but the owners also dropped them off for us and helped lay them down. Extremely professional and would recommend to anyone!!
The team was very professional and cordial and showed expertise in their work. They looked at every detail and were very cooperative with us, the home owners.
My families home suffered damage from a close brush fire. SERVPRO of East Naples offered their help in deodorizing our home and contents. We appreciate their willingness to help, and look forward to working with them
I reached out to SERVPRO of East Naples to discuss a fire that occurred at a property I had recently inspected. They were very helpful in discussing their process and jumped right into helping my customer. We appreciate their availability
SERVPRO of East Naples came to a home I am in the process of inspecting. When I noticed lingering storm damage from Hurricane Irma I went to them for roof & mold guidance. They have put my customer in touch with a great roofing contractor, and have began the process of remediation. They are a great guys to work with.
I met with Joe from SERVPRO of East Naples to discuss their services and how to prepare for a potential storm. As a property manager it meant a lot to me that he took the time out of his weekend to walk me through his process and what he can do for my customers. Very knowledgeable and offers great services.
We called the 1-800 for SERVPRO due to a water leak coming from our HVAC. SERVPRO of East Naples responded and were at our property within an hour. They walked us through the process of drying and resolving the issue. They were very polite and knowledgeable. We appreciate there help.
Thank you to SERVPRO of East Naples for responding quickly to an emergency situation in a commercial property our company manages. They did a great job!
SERVPRO of East Naples responded to an emergency water loss in my place of business. The team worked through the night to resolve the issue and get our business location in safe working condition by the following day. Thank you!
SERVPRO of East Naples responded to a septic loss in a commercial property we manage. The team responded quickly, did exactly what we asked of them, extracted water, and disinfected two bathrooms. All around great job.
I had called SERVPRO of East Naples as a client of mine has suffered a small kitchen fire. They were great help and are continuing to follow up with my client as we speak. Great group, very honest, and reliable.
SERVPRO of East Naples provides great storm services. As a property manager they offered an Emergency Readiness Program and to be available 24/7 for any of my home owners. We discussed their services prior to the arrival or Hurricane Dorian, and although we were happy to not have to use them this time know we are prepared in the event we do need assistance.
SERVPRO of East Naples contacted me about my commercial properties to discuss their Emergency Program. It is a great service for anyone in commercial real estate. Highly recommend.
We had a small fire in our oven and called SERVPRO of East Naples. They were a wealth of knowledge with the steps we should take, and how they are willing to help.
We met Joe when he was volunteering helping homeowners put up shutters in our community during Hurricane Irma. He has watched over our property for us since then. Every Hurricane season he contacts us to let us know he'll have his eye out for us which we really appreciate. We're excited to continue that relationship with his team at SERVPRO going forward.
We have a garden level condo that received water while we were away. Joe has been watching our property for us for a long time and was right on top of the problem and resolved it before any damage lingering damage occurred. Thank you, and best of luck to your team at SERVPRO
We've had Joe watching our property since Hurricane Irma. He was willing then to make sure it had survived and take care of any immediate problems we had post hurricane and has continued to do so for us since then. Now that he is with SERVPRO we are excited to utilize more of the services they will be able to provide.
SERVPRO is a great brand with great services, and the team at East Naples is a class act, honest and professional.
Joe has been a colleague of mine for quite some time, and it was nice running into him and discussing all the services his team at SERVPRO provide. I will be surely be using them on the commercial properties I oversee.
Called into the office of East Naples to discuss a water damage and process to clean up and they were very knowledgeable and answered every question I had.
The team from SERVPRO East Naples came to a commercial complex I manage to discuss Emergency Readiness Profiles with me and couldn't have been more professional.
We were lucky to have Joe from SERVPRO of East Naples come out to our house and take a look at some concerns we have of potential mold surrounding our Air ducts. He was very knowledgeable and we are happily following his lead going forward.
We called into the SERVPRO Corporate number and was directed to SERVPRO of East Naples regarding a concern of mold in our bathroom. Joe came out immediately on a Saturday and took his time answering as many questions about our concerns we had. He was able to educate us on the process to take going forward and as we have we have come to a wonderful result and conclusion.
Having worked with Joe in the past I knew he would be patient and professional. In discussing the process of renovating a fire damaged property he nailed every question I had with precise answers. He is truly a pleasure to work with and is always honest and professional. Thank you for your time!
Joe at SERVPRO is extremely knowledable when it comes to resolving water damage. Very detailed, very professional.
As a business owner and an owner of a warehouse we had a minor water issue and SERVPRO of East Naples was willing to help us out at the drop of a dime. They were prepared for the worst and even though it wasn't worst case scenario they treated us like VIPs. Great professional services.
Joe and his crew at SERVPRO provide fantastic property maintenance and property watch services. They provide us with pictures of our thermostat, as well as coordinating with our shutter repair company for us to have resolved a minor issue for us while we were away. They go above and beyond.
Joe has been watching over our families property for us in Naples for several years now. And not only Irma was he available to ease our concerns but just recently during Dorian he sent his SERVPRO crew over and provided us with pictures of everything as it was in the event we suffered any kind of damage. We really appreciate his teams efforts and honesty.
Having a small water supply issue we turned to SERVPRO of East Naples and they came out and inspected it for us very promptly. Realizing it was a minor issue they removed the water that was there and turned it over to their plumber who resolved the problem. Wonderful service and very honest. Would definitely recommend.
SERVPRO of East Naples takes care of our home while we are not in Naples and they are always accountable, on top of any concerns, communicate very well, and are fantastic at the services they provide. They are a great team.
SERVPRO of East Naples is in the process of a large mold mitigation in our condo and they have been extremely professional to work with!
SERVPRO of East Naples watches our condo for us while we are away. They provide a top notch home watch service and always have our place in perfect condition when we arrive back in Naples.
SERVPRO of East Naples did a wonderful job of removing a small area which suffered some fire damage and deodorizing the smoke smell in my condo. Thank you.
We have the Team at SERVPRO of East Naples watch our house for us while we are up north during the Summers. They are fantastic at what they do. They provide fantastic home maintenance services and great communication. We really appreciate what they do for us.
We had the team from SERVPRO of East Naples give our property a thorough inspection, cleaning, duct cleaning, and just all around refresher in preparation of this coming winter season. They were extremely professional, and easy to work with.