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Water Damage. A Step-by-Step guide to follow

3/27/2023 (Permalink)

water faucet Prevent water damage in your home, give SERVPRO a call at the first sign of a water loss.

If you are concerned about water damage in your home, it's important to know what causes it and how to prevent it. Your risk of experiencing a water loss is much higher than most homeowners realize. This is especially true if you live in an area that gets hot or cold weather, or experiences fluctuations in temperature all year long. Some common causes of water damage include broken pipes and toilets, leaking roof tiles or gutters, and faulty appliances such as dishwashers, washing machines, ice makers and more. A proactive approach is the best way to prevent water damage in your home.

Water damage prevention begins with a proactive approach

Water damage is a very common problem in homes. Water damage can be caused by many different things including leaks, water pressure problems, overflowing toilets, and leaking pipes including water heaters.

Assess your homes water risk.

A water risk assessment is a process of identifying the risks in your home that could lead to water damage. This is generally done by professionals, but it can also be done DIY. A professional can help you identify and fix problems before they cause damage, while a DIY kit will give you some basic information on how to assess the risk of water loss in your home.

A professional will conduct an inspection of various areas around your house including roofing materials, gutters and downspouts, and attic vents.

If any issues are found during this inspection, they will be addressed by either replacing or repairing damaged parts so that they don't lead to future problems like mold growth due to moisture buildup inside walls/ceilings etc.

Monitor water usage and report any leaks.

It's important to know how much water you use in a day, week, month and year so that if you do have a leak or other problem with your system it can be addressed quickly and effectively. To test whether there are any issues with the plumbing in your home:

Check for drips from faucets and showers. If you notice any drips at all during these tests then there's probably an issue with either the fixture itself or its connections with piping under floors or behind walls. Give a professional plumber a call at the first sign of water damage.

Check Toilets

Toilets can be a source of major water damage. If you hear a toilet running, check for leaks by looking under the rim of each bowl as well as underneath where you would normally find the water damage. If there is any leakage, fix it immediately before secondary damages occur. Check the guts of the toilet to ensure there are no future leaks.

Plumbing Fixtures

The first thing you should do is check for leaks in your existing fixture. If there aren't any visible signs of water loss and no one has reported noticing any drips coming from their bathroom ceiling or floors then it's likely that your current fixture isn't causing any problems at all.

If you do find evidence of leakage around the base of your valve assembly, then its possible it is time to replace.

There are many things you can do to prevent water loss in your home. Don't let it be a problem in your home. Take action and pay attention when things don't seem right to help prevent water damage that can potentially be costly. Give SERVPRO a call if your in need of water restoration services, we are available 24/7.

Water mitigation vs. Water Damage Restoration

3/7/2023 (Permalink)

wet insulation When your in need of water damage restoration, SERVPRO is here to help!

Water damage can cause major issues in your home, but it’s not always easy to determine how you should proceed. Most people assume they need water mitigation services, but what if they are actually experiencing water damage? How do you know which one is right for you? The difference comes down to timing and the extent of the damage.

Experienced Water Damage?

If you have experienced water damage, you may be feeling overwhelmed. It can be difficult to know where to start and what your options are. You might not know who to call or what the process is for getting things back on track after a leaky pipe or burst pipe has wreaked havoc on your home.

In this guide, we'll discuss what causes water damage and how it affects your property so that you can better understand the situation at hand and make more informed decisions about how to move forward. We'll also go over some tips for mitigating water damage in the future so that you don't have to deal with this issue again!

How to proceed?

When dealing with water damage, there are many factors to consider. It is important to know what you are dealing with and how much time you have. This will help determine your options. Additionally, it is important to understand the extent of the damage and whether or not it can be repaired or must be replaced.

It is crucial for homeowners who experience any kind of flooding, whether due to storm surges, high tides after heavy rains fall on coastal areas to contact a restoration company immediately at the first sign of water loss.

Water Mitigation or Water Damage Restoration

If you’re wondering whether you need water mitigation or water damage restoration, the answer is both. The best way to protect your home and belongings is through a proactive approach that includes both water mitigation and water damage restoration.

Water mitigation involves taking steps to prevent damage from happening in the first place. Water mitigation can include sealing off areas where leaks might occur, installing sump pumps, or using flood alarms to sound an alarm when it detects moisture buildup in certain areas of your home. Water damage restoration is a reactive measure which means that it takes place after the initial source of moisture has been removed. In this process, technicians clean and dry out your home so that any remaining moisture does not cause further damage

How do I know which one to Choose?

When it comes to water damage restoration vs. mitigation, there are some key differences. Both processes will help you get your home back to livable condition, but only one of them is a permanent solution. Your choice depends primarily on the type of damage present and how quickly you need to get things back in order.

Water mitigation is a temporary solution used to remove any standing or pooled water from your home so that it doesn't continue causing issues like mold growth or structural damage over time. This process typically uses air movers and dehumidifiers that dry out rooms with fans pushing air through them at high speeds while also extracting moisture using powerful vacuums designed specifically for this purpose

Water Damage Restoration is done AFTER Water Mitigation has removed all possible sources of standing water from your property after flooding events have already occurred.

The most important thing to remember is that this isn’t an either/or decision. You can work with a company that offers both water mitigation and water damage restoration services. It is often best if you do so because they have the expertise and resources needed to help you recover from any type of flood damage—whether it’s minor or major.

Top Safety Tips to Avoid Cooking Fires

12/5/2022 (Permalink)

Pot in flames Cooking fires are the leading cause of home fires.

Tips To Keep Yourself Safe While Cooking

Cooking is one of the great joys in life. But, it can also be dangerous if you’re not careful. Whether you’re using a stovetop, an oven/microwave oven/toaster oven/air fryer/instant pot etc. or even just keeping food warm on the stovetop, here are some tips to keep yourself safe while cooking:

1. Watch your cooking.

When you are cooking, don’t leave the kitchen. If you must leave, turn off the stove and unplug it from its power source. Don't cook when you're tired or have had alcohol (or drugs) before starting to prepare food. Don't leave small children alone in the kitchen while you're preparing food.

2. Keep things that can burn away from your stovetop.

The second tip is to keep things that can burn away from your stovetop. Keep pots, pans, towels, paper towels, prepared or raw food (that isn’t currently cooking), and kids away from the stovetop.

3. Clean up cooking messes right away.

You should always clean up cooking messes right away. If left on the stove, grease fires can be hard to extinguish and are very dangerous. You should also have a fire extinguisher in your kitchen and a smoke alarm that is in good working order.

4. Be alert! 

You wouldn't drive a car if you were sleepy, drunk, or distracted, so why cook? It's important to be alert when using your stove. If you're feeling tired, it might be best to wait until later in the day when you are more awake and alert.

It's also a good idea to avoid cooking when you have consumed alcohol because it can affect your judgment and ability to operate safely while cooking.

5. Stay in the kitchen when you are frying, grilling, or broiling food.

The kitchen is the place where you should be when frying, grilling or broiling food. If you leave the kitchen for a minute to check on your kids or answer a phone call, turn off the stove before you go. Leaving an open flame unattended is very dangerous and could lead to fires or even explosions.

6. If you have young children, use the stove’s back burners whenever possible.

If you have small children, it’s important to keep them as safe as possible. One way to do this is to use the back burners whenever possible. They are farther away from the edge of the stove and therefore safer than front burners.

Stove burners are generally easier for young children to reach because they are closer to their height. However, front-facing burners have a higher risk of tipping over when touched or bumped by a child. This can lead to spills and fires if not cleaned up quickly enough. If you must use front-facing burners for cooking purposes, be sure that your child has been properly supervised at all times while cooking with them in order to avoid potential accidents.

7. Keep pot handles turned inward on the stovetop.

Using pot handles that are turned inward on the stovetop is another way to prevent spills and avoid burns. If you drop a pot, it has a better chance of not spilling if the handle faces inwards, rather than outwards. Make sure that your cookware doesn't have sharp edges or points, which can cause injury if someone bumps into them.

To avoid potential fire hazards with your cooking utensils, make sure all items are stored neatly in designated spots (not scattered across countertops) and that they have no cracks or chips in their surfaces that could allow grease or other liquids to leak out onto hot surfaces:

8. Keep knives and other sharp objects out of the reach of children.

If you have small children in your home, it's important to keep knives out of their sight and reach. Try placing them in a drawer or on a high shelf where they can't be easily accessed without an adult's assistance. Similarly, never leave knives lying around on countertops or in sinks; if you're using one while cooking and need to put it down for some reason, place it back into its holder or put it away before doing anything else! Finally, never leave sharp objects such as screwdrivers and scissors unattended- even for just a second because someone could get hurt by accidentally bumping into them while performing another task (or trying to grab something from the sink).

9. Store matches and lighters out of reach of children – preferably in a locked cabinet.

One of the most common causes of fires in homes is the improper use of lighters and matches. The best way to reduce this risk is to store them out of reach, preferably in a locked cabinet. Keep in mind that some lighter fluid may be toxic if ingested, so keep it stored away from children even if you have an unopened bottle.

10. Always keep an oven mitt and lid nearby when you’re cooking anything.

If you see smoke coming out of your kitchen, immediately turn off all sources of heat (stovetop burners, electric burners). If there are flames, do not attempt to put out a grease fire with water! Instead, use baking soda or flour to smother the flames. Then call 911.

Cooking is a fun and rewarding pastime, but it can also be dangerous if you’re not careful. Cooking fires are the leading cause of home fires and injuries in the United States according to the National Fire Protection Association (NFPA). In fact, cooking-related fires result in an estimated 2,500 deaths and 12,500 injuries each year. So what can we do to avoid these types of accidents? The best way is to follow our ten tips above – they include simple things like keeping your stovetop clean and making sure that you always have an oven mitt handy when working around hot oil or other flammable liquids. Plus there are a few more tips like always keeping young children away from knives!


If your East Naples, FL home experiences a fire from cooking, SERVPRO of East Naples is here to help! Give us a call!

I Found a Leak Under My Kitchen Sink

11/5/2022 (Permalink)

Leak under kitchen sink A leak under your kitchen sink can be a big problem.

A Leak Under the Sink

Consider this scenario: “I found a leak under my kitchen sink. I was doing some organizing when I saw that there was water coming out from underneath the cabinet. After investigating, I realized it wasn't just water; it was oily liquid as well. There were no other signs of damage in the house, so this must be an isolated incident that's not going to spread anywhere else.”

Now that we know what happened and why, let's find out what you should do if you have a leak under your kitchen sink!

A Big Problem

A leak under your kitchen sink can be a big problem. The water will gradually destroy the wood and other materials around it, and if it's not stopped soon enough, it could become an expensive problem.

It's hard to find the leak. There are a lot of places where leaks can occur - around pipes or faucets, in hoses or tubes that connect between different parts of your home. You may have found this out already if you've already searched for the source by turning off all of the water in your house and trying to locate where it's coming from. 

Stopping the leak takes time and effort while doing so properly requires skill or knowledge that many homeowners don't have readily available. If something goes wrong while fixing your sink then you could make matters worse rather than better as well as cause even more damage than before!

Tips When You Find a Leak

If you have a leak under your kitchen sink, here's what you should do:

  • Shut off your main water supply
  • Find the main shutoff valve under your sink and turn it clockwise to close it.
  • Call your insurance company if you have homeowners insurance

Call Your Insurance Company

After you've shut off the water, call your insurance company if you have homeowners insurance. This is a great time to check on how much coverage you have and what's covered by it. It's also a good idea to ask about limitations, like whether there are any deductibles or co-pays that need to be paid before the claim can be processed.

Once they've confirmed their coverage and determined how much they'll pay out, they'll let you know what steps need to be taken next, such as getting estimates from contractors so that they can get reimbursed by the insurance company

Call the Professionals

SERVPRO of East Naples is the professional restoration company for you. We have the training and experience to fix your problem. We can handle any size job, from small to large. SERVPRO of East Naples is available 24 hours a day, 7 days a week, including all holidays. We work in both residential and commercial buildings, and work quickly to get you back to normal! 

When you find a leak under your kitchen sink, turn off the water, call your insurance company if you have homeowners insurance, and then call SERVPRO of East Naples.

Fire Damage and Water Damage

10/13/2022 (Permalink)

Firefighters putting out a fire in an apartment building SERVPRO can quickly respond to any fire.

Fire and Water Damage Go Together

In the wake of a fire, your home or business may need both fire and water restoration services. These are two different types of damage that can occur during a fire. You should make sure that you know what fire and water damage are before calling a restoration company to help clean up after your fire.

Water Damage after a Fire

You may not think about it until it’s too late, but frequently fire in a home or business often leads to water damage in the building. Water damage after a fire is a serious problem. As you may have seen in the news, water and smoke can cause serious structural damage to buildings. Water also damages furniture, appliances, and other items in your home.

Water contains minerals that are harmful to building materials and electronics. This can lead to corrosion of metal components in your home as well as electrical damage due to corrosion of wires or circuit boards inside electronic devices like televisions, computers, and phones.

Mold spores need moisture to grow so if there is an excess amount of moisture present they will begin growing on any available surface within 24 hours of exposure - even if it's just dampness!

Fire and Water Restoration After a Fire

If you've experienced a fire, your home or business may need fire restoration and water restoration services. Fire damage is caused by flames, smoke, heat and soot that linger after the flames are extinguished. Water damage can occur when firefighting efforts involve heavy use of water to extinguish the blaze.

SERVPRO of East Naples provides 24-hour emergency service and is available 365 days a year to respond to your fire or water damage emergencies in your Naples, FL home or business. Our team of highly qualified technicians will respond immediately and work with you to develop an effective plan for restoring your property back to pre-disaster condition. We also provide mold remediation services as needed.

Damage from a fire hose can be extensive as firefighters often use large amounts of water during their response efforts in order to extinguish fires quickly and safely. There are several types of commercial buildings at risk for this type of damage including restaurants, grocery stores, and banks because they often contain large quantities of flammable materials. These items (like food products or electronics) can ignite easily if exposed directly to too much heat. This helps the fire spread rapidly through these types of buildings.

A fire can cause a lot of damage. If you’re experiencing water damage after a fire, it’s important to know what to do next. The first step should be to call the professionals at SERVPRO of East Naples. We will be there quickly to help restore your home or business after both fire and water damage. 

How SERVPRO Makes Damage Insurance Claims Easier

8/31/2022 (Permalink)

People walking near a trailer " Disaster Recovery Team" Disaster Relief Team

How SERVPRO Makes Damage Insurance Claims Easier

When a commercial property is damaged by a storm, plumbing issues, fire or another unfortunate event, the first priority is to get it fixed. Filing an insurance claim and getting subsequent repairs for any damage can seem like a daunting process, but the fire and water damage restoration professionals at SERVPRO can make it simple for any client. Here are some of the claim services and benefits offered for customers.

Fast Emergency Response to Any Disaster
No matter the issue facing a commercial property, SERVPRO's team of restoration experts is ready to tackle the project as soon as they are contacted. This quick response ensures the claim and restoration effort will be addressed and ultimately finished in a timely manner. Count on these crews to provide trusted service for any of the following issues:

Water damage
Fire damage
Mold remediation
Contents drying
Odor removal

Crews are available for 24/7 service and are certified in their field by the industry-leading Institute of Inspection, Cleaning and Restoration Certification.

Use of Electronic Claim Services
There is easy access to any recorded information regarding the claim with SERVPRO's electronic filing system. This service guarantees accurate online information that makes it simple to stay on top of the damage restoration process.
Tracking Claims With an Inventory System
Dealing with insurance claims is made much easier thanks to SERVPRO's inventory system. This service tracks all the losses within a East Naples, FL, building and includes pictures of any important, damaged items. This inventory system lays out all the necessary damage information for clients to easily refer to at any point during the cleanup and restoration process.
Customers working with SERVPRO's restoration experts benefit greatly from their fast response to any building disaster, electronic claim services and helpful inventory system, making for a seamless rebuild of any commercial property.

Call the Professionals for Category 3 Water Damage

8/26/2022 (Permalink)

Background of blue water and the phrase Water Categories Water damage categories

Any water damage your Village Walk, FL, property sustains needs to be handled quickly to avoid future issues. When the damage is caused by flood water, it isn’t normal water that is being dealt with. Before diving in to clean up the mess, it’s important to understand the different categories of water loss.

Water Damage Categories

The IICRC classifies water damage in the following three ways:

Category 1: Considered clean water, this is the least severe and may usually be cleaned up without any concerns if there is a minimal amount of damage. This category is often caused by a broken pipe or overflowing sink.
Category 2: Known as grey water, it may have chemicals or bacteria in it. While not necessarily harmful, it still requires an extra level of detail during cleanup. Grey water comes from a urine-only toilet overflow or leaking appliances.
Category 3: If your water problem was caused by flooding, you likely have black water damage. This type has many contaminants from sewage and debris that require added levels of safety. When dealing with this type of water loss, it’s best to call water and mold damaged restoration

Flood Water Cleanup
Unlike clean water, black water must be handled with care. Prior to coming into contact with it, personal protective equipment is recommended. When using a certified company to handle the mess, its trained technicians will be suited up with the right gear and have specialized equipment to contain the area, extract the water and clean affected areas. They will be trained to prevent cross-contamination, as well as find hidden issues, such as mold growth. The team will also properly dispose of waste and unsalvageable items.
While no unwanted water in your property is good, flood water is considered black water and requires extra safety precautions to ensure it is handled right.

What To Do Right After a Storm Damages Your Home

8/10/2022 (Permalink)

Tree fallen in a house Storm damaged a home in Quail Creek, FL.

What to Do After Your House Is Damaged by a Storm

You hear the wind blowing and the rain pounding on your window panes, and you hope your home in Quail Creek, FL, will remain untouched by the storm. Unfortunately, this is not the case. A tree falls on your roof, and water pours into your home, soaking your carpets and covering your hardwood floors. Here's how to stem the tide of storm damage in the event's immediate aftermath.

1. Document Damage Before Attempting Immediate Repairs

If you are planning to submit a claim to your insurance company for the damages, you will want to record them prior to attempting any immediate repairs. Make a list of damaged items, and take photos or video of each.

2. Make Immediate Repairs Only To Prevent Further Damage to Your Home

Take the following steps when attempting immediate repairs or cleanup:

  • Cover leaking roofs with a tarp to prevent more rainfall from entering the home.
  • Pull up wet carpet to prevent mold and move it to a dry location.
  • Throw away all perishable food that has spoiled.

Make sure all articles being removed from the home were documented on the inventory list of damaged items.

3. Exercise Caution If You're Staying in a Damaged Home

To restore lost electricity in your home, use generators outside, away from windows and doors. Make sure your sewer system is working before flushing toilets, using water stored previously for this function if necessary. Open windows and run fans inside your home to circulate air and aid the drying process.

You may also choose to contact a company that can perform emergency restoration services in your home. If so, keep receipts for services provided, as well as for any purchases made for immediate repairs, such as a tarp for the leaking roof.

Hopefully, your home will never be subjected to storm damage. If it is, however, these storm tips can get you started on the road to recovery and get your life back to normal as quickly as possible.

3 Preventative Plumbing Maintenance Tips for Business Owners

7/27/2022 (Permalink)

Plumber with a clipboard Schedule a plumbing inspection before they grow into even more significant problems

Preventative Plumbing Maintenance Tips

As a business owner in Olde Cypress, FL, you know that plumbing issues can cause many headaches. They are inconvenient, and the damage can be severe enough to require water damage restoration services. Fortunately, you can take preventative measures to avoid plumbing problems altogether.

1. Find a Good Plumber Before Issues Arise
Do you wait to call a plumber until you face an issue such as a broken pipe or a clogged water main that leads to flooding? In an emergency, time is of the essence. Waiting to call professionals until an emergency needs immediate attention doesn't give you time to find a plumber who you know will do a good job.
Before problems arise, do some research by reading online reviews and asking other business owners for referrals. Hiring commercial plumbers and seeing how they work can give you an idea of whether or not they're someone you can rely on. Taking the time to do your due diligence ensures that you'll find a reliable plumber you can trust when problems arise.

2. Avoid Plumbing Problems by Scheduling Maintenance Appointments
Just like getting regular checkups with your doctor is good for your physical health, scheduling routine maintenance appointments with your plumber can detect plumbing issues before they grow into even more significant problems that are costly to resolve.
How often you should maintain your plumbing system depends on the number of people visiting your business daily. A building with hundreds of visitors per day will require more frequent upkeep than a small office. Consult with your plumber to determine how often you should schedule maintenance appointments.

3. Pay Attention to Small Plumbing Issues
Doing your own checks for plumbing problems can go a long way toward preventing issues from escalating. A leaky faucet can indicate damaged or eroded fixtures or issues with water pressure. Slow drains can signify clogs, and fluctuating hot water temperatures (too hot or not hot enough) can indicate problems with your water heater.
By following these preventative measures, you can avoid plumbing issues and keep your business in Olde Cypress, FL, running smoothly.

Post-Flood Tips

7/19/2022 (Permalink)

Flood water in a home level of water reaches the stairs Flood damage in a home in Island Walk, FL.

Steps To Take After a Storm

Are you stuck with a home that is completely engulfed in flood water? There are certain actions that are necessary to take in order for you to protect your property. Here are three important steps you need to take after the storm to protect your best interests.

1. Tell your mortgage lender immediately. Not only will you most likely be able to waive any late fees on your bill - you may even be able to defer payments if your area has suffered from an extreme weather-related tragedy. That is why it is important to take this step before any other.

2. Call your homeowner’s insurance company. The earlier you file a claim, the more likely it is that you will have it quickly approved. Just be prepared to record any water damage and related repairs for their records as well as your own. An insurance adjuster may need to inspect the property, as well, so be prepared for his or her arrival.

3. Find a trusted, professional cleanup company. It is never safe or very effective to clean and repair your home yourself after the flood water has left its effects, so you need to find the best local Island Walk, FL, residential storm damage service to help you create a thorough cleanup plan that gives you the best chance of restoring your property.

Above all else, make sure that you keep yourself and your family safe after a storm. A flooded home can cause contaminated standing water, electrical dangers and other hazards that you need to be aware of. In some cases, it is best to avoid your property at all costs until local authorities give the all-clear. Once everything has settled down at and around your house, a professional cleanup team can help you figure out how to deal with flood water and its related damage so you and your loved ones can be safe and happy in your home once more.